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28. April 2025

Announcing our integration with Slack!

Launch Slack-Native Workflows That Talk Back - Wordware’s New “Slack ↔ Agent” Integration Spin up an AI-powered flow from inside any channel, then let it message, update, or nudge teammates right where the conversation happens.

Guillaume
Guillaume Roux-Romestaing
slack-logo-icon-glowing-blue-purple-gradient

Trigger Wordware automations directly from Slack commands or reactions, and have the workflow post results, reminders, or approvals back into your workspace. Learn setup steps, top use-cases, and best practices.

Why Bring Automations Inside Slack?

  • Slack is already command central. Workers exchange ≈ 1.5 billion messages every day - far more than email or Teams (Electro IQ).

  • Context switching kills flow. Jumping from Slack to dashboards or SaaS admin panels costs up to 20 % of productive time on average (Slack).

  • Native workflows are exploding: companies created 3 K+ bespoke Slack flows in 2024 alone (Slack).

Yet vanilla Workflow Builder tops out at simple forms and notifications. Wordware adds LLM logic, API calls, and multi-step branching - all accessible through a single /run or emoji reaction.

What the Integration Delivers Out-of-the-Box

Capability

Example

Slash-command triggers

/run prospect-research Acme Corp

spins up an agent that enriches CRM data, then posts a summary thread.

Reaction triggers

React with 🏁 to kick off a deployment checklist that pings DevOps and updates Statuspage.

Two-way chat

Agents ask clarifying questions in-thread (“Priority? Deadline?”) and update the workflow path based on replies.

File & form support

Drop a CSV; the agent parses rows, runs sentiment analysis, and returns a neatly formatted table.

Role-aware actions

Tag

@sales-ops

only if ARR > $25 k, or DM managers for approvals.

All interactions respect Slack’s OAuth scopes and channel-level permissions.

3-Step Quick-Start Guide

  1. Duplicate the template Wordware → Explore → “Slack Trigger & Response” → Duplicate.

  2. Connect your workspace Click Add to Slack, approve requested scopes (chat:write, commands, files:read) - done once.

  3. Set your trigger Choose slash command, emoji reaction, or scheduled. Map outputs (text, blocks, files) back into the original thread or a target channel.

Average round-trip for a 5-step flow: < 10 s, well under Slack’s rate limits of ~50 calls/min per bot token (Slack API).

Killer Use-Cases (and How Teams Deploy Them)

Team

Trigger

Workflow Outcome

Sales

/run pricing-sheet <deal-id>

Agent fetches latest pricing, inserts tailored quote, and posts PDF to #deal-desk.

Marketing

📝 reaction on a tweet link

Scrapes thread → drafts blog outline → schedules Notion page → posts preview.

Product

/run bug-triage

Summarizes bug backlog, asks PM to rank severity, files Jira tickets, and posts status update.

Support

🆘 reaction in #support-live

Pulls customer profile, suggests reply, tags on-call engineer if SLA < 1 h.

Best Practices for Smooth Automation

  • Name commands clearly (/run-prospect-research, not /run1).

  • Throttle heavy loops to 1 s between calls; you’ll stay below Slack’s burst caps.

  • Store sensitive data (API keys, secrets) in Wordware’s vault, not channel messages.

  • Pilot in a sandbox channel before unleashing on #general.

  • Log agent actions to a private #automation-log for auditability.

Next Steps

Ready to turn Slack into your workflow cockpit? Try the Slack ↔ Wordware integration — free forever for light usage.